I had a situation where BitDefender Management server is no longer able to run the BitDefender Client Security 3.5 since server hardware is faulty. Then I had to install a management server on a different server (It got a different IP) and configured to manage all existing clients.

Make sure the ports 7072 (default communication port between the server and the agent) and 7074 (default communication port between the server and the update server) are open in the server.

Check the ports are open in the command prompt from any other PC in your LAN:
telnet “server-ip” 7072 and telnet “server-ip” 7074.

In order to manually change the server IP address in the existing clients do the following steps on all existing clients:

From Start -> Run -> services.msc – stop the BitDefender Management Agent service

For Windows Vista/Windows 7:
Go to C:\ProgramData\BitDefender\Enterprise 3\Agent and edit agent.xml

For Windows XP:
Go to C:\Documents and Settings\All Users\Application Data\Bitdefender\Enterprise 3\Agent and edit agent.xml

Replace <![CDATA[old_ip_server]]> line with <![CDATA[new_ip_server]]>

Start the BitDefender Management Agent service

Please do this modification carefully on all existing computers.

The synchronization process will take about 5 minutes after the service is started.

NOTE: If your old server is still accessible use  Backup/Restore Server Configuration Tool helps you do the backup and restore process simply.

This tool is very useful in the following situations: ƒ Moving BitDefender Management Server to another server orƒ If the BitDefender Management Server configuration is corrupted.

ƒBitDefender Backup/Restore Configuration tool can be accessed from the Management Console,  Tool -> Backup/Restore Configuration Tool. An intuitive wizard will guide you through the steps to perform the operation it is taking the backup of BitDefender Server, Clients, Groups, Policy Templates, Policy Instances, Policy Assignments on Groups, WMI Scripts Files and Status and Registry Data.